How to reset your Tracking Card

If your Tracking Card is acting up, a reset will give it a fresh start and solve most connection issues.

When to reset:

• Card won't connect to Find My app
• Shows "already linked to another Apple Account"
• Stopped updating location or responding
• Removed from Find My and won't re-pair
• Generally acting glitchy or unresponsive

Watch the how-to below:

Reset Steps:

1. Press the button 5 times quickly in rapid succession
2. On the 5th press, keep holding down for 15 seconds
3. Listen for the melody — this confirms the reset worked
4. Release the button when you hear the confirmation sound

If first attempt doesn't work:

• Try holding for 20 seconds instead of 15
• Press more firmly — some buttons need solid pressure
• Repeat the process 2-3 times if needed

After successful reset:

• Open Find My app → Items → Add Item → "Other Supported Item"
• Hold card close to iPhone during pairing
• Follow prompts to complete setup

Pro Tip: If you don't hear any melody during reset, the button might be defective. Try charging the card first, then attempt reset. If still no response, contact support — you may need a replacement.

Think of it as giving your card a fresh cup of coffee. Sometimes we all need a reboot to work properly.