Apple Account Security Upgrade Required

If you see the message "Upgrade your account security - to add items to find my you'll need to first update your account security," this is an Apple ID security requirement, not an issue with your Spotminders device.

Apple requires enhanced security settings on your Apple ID before you can add third-party Find My accessories like Spotminders cards, SmartTags, AirTags, or any other Find My compatible devices.

How do I fix this issue?

To resolve this Apple ID security requirement:

1. Open Settings on your iPhone
2. Tap your name at the top (Apple ID section)
3. Select "Sign-In & Security"
4. Follow Apple's prompts to upgrade your account security

This typically involves:

• Setting up two-factor authentication if you haven't already
• Updating security questions
• Verifying your phone number and email address
• Creating app-specific passwords if needed

How long does the security upgrade take?

The process usually takes just a few minutes. Apple will guide you through each step, and you only need to do this once per Apple ID.

Will this affect my other Apple services?

The security upgrade actually improves the protection of all your Apple services including iCloud, App Store purchases, and device synchronization. It's a recommended security practice regardless of using Find My accessories.

Can I use Spotminders without upgrading my Apple ID security?

No, this is a requirement set by Apple for all Find My network accessories. You cannot add any Find My compatible device (including AirTags) without meeting Apple's current security standards.

I completed the security upgrade but still can't add my Spotminders

If you've completed Apple's security upgrade and are still having issues:

1. Restart your iPhone completely
2. Sign out and back into your Apple ID (Settings → Your Name → Sign Out)
3. Ensure Find My is enabled (Settings → Your Name → Find My → Find My iPhone)
4. Try adding your Spotminders again (Find My app → Items → Add Item → Other Supported Item)

Does this apply to all Spotminders products?

Yes, this Apple requirement applies to all our Find My compatible products:

• Tracking Cards
• SmartTags
• Smart Locks
• Passport Covers

Is this a new requirement?

Apple has gradually increased security requirements for Find My network access. While the specific requirements may evolve, enhanced Apple ID security is now standard for adding third-party Find My accessories.

I'm still having trouble after upgrading

If you continue experiencing issues after completing Apple's security upgrade, the problem may be device-specific. Contact our support team with:

• Your iPhone model and iOS version
• Screenshots of any error messages
• Confirmation that you completed Apple's security upgrade

We'll help troubleshoot the pairing process once your Apple ID meets the security requirements.