How to turn off your Tracking Cards

Important note before you start:

We do not recommend turning off your Spotminders Tracking Card. Our cards are designed to preserve battery automatically and last 5+ months on a single charge. When turned off, the card cannot track, respond to Find My or update its location.

You may find that turning your Tracking Card off is difficult. This is intentional, in order to prevent accidental shutdowns or theft-related tampering - so it might take a few tries. 

💡 Pro tip: Use a stopwatch to time the button hold precisely.

That said, in certain situations (like long-term storage or troubleshooting), you may need to power it down. Here's how:

• To turn OFF: Press and hold the button firmly for 3-4 seconds, then let go. You will hear a melody confirming that it is off.

• To turn ON: Press the button once firmly until you hear the melody.

Keep in mind that the buttons are NOT touch sensitive - when pressing it, you must feel a click.

Watch the how-to below:

Important notes

• Hold the button for the exact 3 or 4 seconds duration: do not release too early, nor too late.

• Use a stopwatch to make sure you are pressing for the correct amount of time.

• Press firmly: our buttons are physical, not touch sensitive.

• Listen carefully: the melody is your confirmation.

• Be patient: sometimes it takes two or three attempts to get the timing right.
   

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Troubleshooting

If the card will not turn off:

• Hold for the full 4 seconds using a stopwatch, then release.

• Apply firmer pressure.

• Try pressing from different angles.

• Ensure the card has battery power (try turning it on first).

If the card will not turn on:

• Press once firmly.

• Wait a few seconds for the melody.

• If no sound, the card may need charging first. 
  How to charge your Spotminders Tracking Card

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Common mistakes

• Do not press the button 5 times quickly: that resets the card, it does not power it off.

• Do not release too early, nor too late: hold for the full 3 - 4 seconds (no more, no less).

• Do not confuse turning off with removing from Find My: turning off only puts the card to sleep.

Correct steps to follow:

• Hold continuously for 3 - 4 seconds.

• Listen for the melody confirmation.

• Press firmly and steadily.